Customer Relation Management- Client/User tracking
- Subscription management
- Create voice to text memos for client meetings saved directly with a client
Based on standards:- Incident management
- Change management
- Problem Management
- Service requests
- Security incidents
- SLA's
- Asset management
User friendly portal - See ticket status
- SLA reporting
- Asset tracking
- Knowledge Base
| Build in administration for:- Reporting
- Time management
- Import/Export data
- Auditing and security
Integrations:- Automatic incoming email handling and parsing
- Full Call integration for calling directly from to a client or collegue from the browser
- Receive incoming calls in your browser personally or with your team.
- PBX switchboard included for managing Phonecalls, Teamscalls, availabity and more
- Microsoft 365 integration withTeams, Outlook (send / receive)
- TAX VIES integration for checking European VAT ID's
- Multiple AI integrations for Relation sanitizing and checking.
- and many more…
|
